The road to success: The importance of using process mining in your business

It’s a tool that’s helping businesses across the globe gain full visibility on their process performance. It’s a market that’s expected to grow from $185 million (£137 million) in 2018 to a whopping $1.42 billion (£1 billion) by 2023. It’s even the topic of our upcoming event (more on that below). It is, of course, process mining.

Over the years, more and more companies have adopted process mining to improve operational performance. In this short piece, we take a look at what it is and why it’s no longer crucial but essential in the post-pandemic world. 

What is process mining, exactly? 

As you’re likely already aware, process mining is an analytical approach that enables organisations to gain a deeper understanding of their processes. It provides an insight into causes for bottlenecks, eliminating unnecessary risks and costs for your business while offering a better experience for both your employees and your customers. 

It’s no wonder the need (and demand) for process improvement and transformation is rapidly growing… 

Why should you be hiring process mining professionals?

In recent years, process mining has become an essential part of future-proofing an organisation. In fact, around 78% of people who use automation say that process mining is key to enabling their RPA efforts. The main reason for this is that process mining allows you to verify the effectiveness of process change, reduce waste, and streamline your business processes. 

What’s more, according to Forrester, 83% of business decision-makers plan to increase process optimisation in customer journey mapping, while 57% aim to expand it significantly. Simply put, if you don’t consider hiring process mining professionals to support you on your intelligent automation journey, you won’t survive. In other words, you either adapt or you die. 

Don’t fall behind – register for our event! 

In case you missed it, we’ll be hosting an in-person event in collaboration with Future WorkForce at Slug and Lettuce in London’s Leicester Square on 25th November from 18:00 – 21:00 GMT. The most exciting part? The event will feature speakers from Celonis, a data processing company that currently accounts for over 60% of the process mining market! 

This is going to be an excellent opportunity to learn about what successful process mining looks like from industry experts, and how it can empower your digital transformation journey – especially now in a post-pandemic climate. You don’t want to miss out on this one… RSVP while you can

And if you know someone who would be interested in attending, why not send them the link? As they say, sharing is caring…

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